ivaporuae.com Refund Policy: Hassle-Free Returns
At ivaporuae.com, your satisfaction is of utmost importance, and we want to ensure your shopping experience is as seamless as possible. Here's everything you need to know about our refund policy:
Eligibility for Refund
To be eligible for a refund, please ensure that you have not damaged the packaging of the product. We appreciate your cooperation in maintaining the integrity of the packaging. You'll also need to provide the receipt or proof of purchase.
We have a 2-day return policy, meaning you have 2 days after receiving your item to request a return.
Damages and Issues
Upon receiving your order, please inspect it, and if the item is defective, damaged, or if you receive the wrong item, please contact us immediately. This will allow us to assess the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods and custom products (e.g., special orders or personalized items). Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions or concerns about a specific item, please reach out to us.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The quickest way to ensure you receive the item you desire is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refund Process
If you need to initiate a refund, please follow these steps:
Start a Return: To start a return, please contact us at info@ivaporuae.com.
Courier Service Fee: AED 30 for courier services will be deducted from the refund amount. This fee covers the cost of the courier service provided to you.
Efficient Order Processing: We make every effort to dispatch your order by noon on the next working day. However, unforeseen circumstances like emergencies or severe weather conditions may lead to shipment delays. Rest assured, we will keep you informed and updated in case of any delay.
Warranty Assurance: All MYLE Devices come with a manufacturer's warranty of 1 year. We stand by the quality of our products, and in the unlikely event of any manufacturing defect, please contact us, and we will assist you with the warranty process.
Contact Us
Your satisfaction is our top priority, and we are here to address any concerns or inquiries you may have. If you need further assistance or wish to request a refund, please do not hesitate to reach out to our customer support.
Thank you for choosing ivaporuae.com, where we strive to provide exceptional products and service. We greatly appreciate your trust in us.
At ivaporuae.com, your satisfaction is of utmost importance, and we want to ensure your shopping experience is as seamless as possible. Here's everything you need to know about our refund policy:
Eligibility for Refund
To be eligible for a refund, please ensure that you have not damaged the packaging of the product. We appreciate your cooperation in maintaining the integrity of the packaging. You'll also need to provide the receipt or proof of purchase.
We have a 2-day return policy, meaning you have 2 days after receiving your item to request a return.
Damages and Issues
Upon receiving your order, please inspect it, and if the item is defective, damaged, or if you receive the wrong item, please contact us immediately. This will allow us to assess the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods and custom products (e.g., special orders or personalized items). Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions or concerns about a specific item, please reach out to us.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The quickest way to ensure you receive the item you desire is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refund Process
If you need to initiate a refund, please follow these steps:
Start a Return: To start a return, please contact us at info@ivaporuae.com.
Courier Service Fee: AED 30 for courier services will be deducted from the refund amount. This fee covers the cost of the courier service provided to you.
Efficient Order Processing: We make every effort to dispatch your order by noon on the next working day. However, unforeseen circumstances like emergencies or severe weather conditions may lead to shipment delays. Rest assured, we will keep you informed and updated in case of any delay.
Warranty Assurance: All MYLE Devices come with a manufacturer's warranty of 1 year. We stand by the quality of our products, and in the unlikely event of any manufacturing defect, please contact us, and we will assist you with the warranty process.
Contact Us
Your satisfaction is our top priority, and we are here to address any concerns or inquiries you may have. If you need further assistance or wish to request a refund, please do not hesitate to reach out to our customer support.
Thank you for choosing ivaporuae.com, where we strive to provide exceptional products and service. We greatly appreciate your trust in us.